Contact Us

What We Can Help With

• Corrections to any county Assessor or Tax Collector URL, exemption procedure, appeal deadline, walkthrough step, address, or phone number on the site
• Reports of broken county portal links — top-priority correction queue
• Reports of exemption procedures or appeal deadlines that do not match the county’s current published page
• Privacy and data-rights requests under CCPA/CPRA, TDPSA, VCDPA, CPA, CTDPA, UCPA, FDBR, OCPA, and other U.S. state privacy laws
• Cookie preferences and Global Privacy Control questions
• Accessibility issues and reports of barriers using assistive technology
• DMCA copyright notices and counter-notices
• Press inquiries about the site, methodology, or editorial decisions
• Editorial questions about specific county guides, methodology, or sourcing
• Notification of Assessor or Treasurer changes, board changes, portal redesigns, or major procedural changes after a state legislative session

What We Cannot Help With

• Pulling county property records — every record is held by the county Assessor or Tax Collector; access is through the county’s own portal
• Performing title searches or providing title-insurance data — title work is licensed activity in every state
• Tenant-screening, employment background checks, credit decisions, insurance underwriting, or any FCRA-permissible-purpose request — we are not a CRA and any such request is rejected
• Filing assessment appeals on your behalf — that requires state-specific licensure (TDLR in Texas, comparable bodies in other states), or representation by an attorney, or by the property owner directly
• Interpreting whether you specifically qualify for residence homestead, over-65, disabled, disabled veteran, surviving spouse, agricultural-use, or any other exemption — consult the county Assessor or a state-licensed property tax consultant
• Predicting whether your appeal will succeed — depends on county-specific evidence and the appeal body’s discretion
• Resolving boundary disputes, easement questions, or zoning matters — those go to the county and a real estate attorney
• Property tax bill, payment plan, installment plan, or delinquency questions for a specific account — those go to your county Tax Collector / Treasurer
• Deed copies, deed history, lien searches — those go to the County Recorder, County Clerk, or Registrar of Deeds (separate office from both Assessor and Tax Collector in most states)
• Adding paid placement, “preferred listings,” or sponsored county guide content — we do not accept paid placement
• Legal advice on any property matter — consult an attorney licensed in your state
• Financial or tax advice — consult a CPA, a state-licensed property tax consultant, or an attorney

Channels & Response Targets

Where to Send Things We Cannot Handle

What We Need Before Email

• Page URL the issue is about (full URL from your address bar)
• Brief description of what is wrong or what you are requesting
• For broken county URLs: your state + county + the URL that did not work + what happened
• For privacy rights requests: your state + which right
• For accessibility issues: assistive technology + browser
• For DMCA: all six required elements (see DMCA Policy)

Postal Mail

If you must send postal mail, use the email address first to confirm the appropriate handling. We do not publish a postal address for routine correspondence to limit physical-mail abuse and to encourage faster electronic handling.